Last updated: July 20, 2026
Account data (email address, or your Apple ID identifier when you use Sign in with Apple), the images you upload and generate, your prompts, and subscription/credit records. Payments are processed by Apple; we never see your payment details.
Uploaded images and prompts are sent to our AI generation provider solely to produce your artwork, and generated images are stored so they appear in your history. We do not sell your data or use it for advertising.
Images are stored on Tencent Cloud Object Storage; account data lives on our servers. Data is kept while your account exists.
You can delete your account in the app (Profile → Delete Account). This permanently removes your personal identifiers and deletes your uploaded photos and generated images from our storage, including any works you published in the app. Anonymized billing records are retained for financial reconciliation. You can also email support@artivalab.com.
support@artivalab.com